Support is available for all Choice Ticketing clients Monday through Friday, 10am to 7pm ET. Emergency support is available 24 hours a day, seven days a week. Emergency support is provided by the same team that answers calls during normal business hours.
Technical Support Information
During Normal Business Hours:
Call us: 303-402-0400 x1
Email Us: Support@choicecrm.com
Fax us: 303-402-9483
Office Hours: 8am-5pm MT, Monday – Friday
Outside of normal business hours, we offer 24/7/365 support for emergencies.
For Emergency Support Outside of Normal Business Hours:
For emergencies that take place before 8am or after 5pm MT on weekdays, anytime on weekends, and holidays.
Emergency Support Number: 720-410-5804
You may either call and leave a voicemail or send a text to this number and it will send an emergency text to our Support Team.
For all other non-urgent inquires, you may continue to email firstname.lastname@example.org and we will respond to you as soon as possible.
The Choice Ticketing Manual is available in our password protected Client Login page and in the ChoiceCRM product. If you do not know or have a username and password, please contact Choice Technical support at 303-402-0400 for access.